1. No general returns: We unfortunately do not accept returns for reasons other than bracelet size issues. We are confident in the quality of our handmade jewelry and strive to provide you with exceptional products.
    

2. Size problem: However, if the size of the bracelet you received does not match the size you ordered, we encourage you to contact us by email at the following address:info@bijouteriedelmaire.com.
    

3. Replacement costs: For any bracelet replacement due to incorrect size, a fee will be charged. Details of these charges, as well as the address for returning the correct size bracelet, will be provided to you by email in response to your request.
    

We would like to remind you to measure your wrist size carefully before placing your order to avoid any size problems. Bracelet size information is available on our website to help you make the right choice.

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We are here to provide you with an exceptional shopping experience, and we thank you for your understanding regarding our returns policy. If you have any additional questions or concerns, please do not hesitate to contact us. Our customer service team is here to help you resolve any issues related to your bracelet size.

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Thank you for your trust and continued support.

Yours sincerely,

Dear clients,

Your satisfaction is our top priority, and we understand that sometimes unforeseen circumstances may arise during the shipping process. If, upon receipt of your creation, you notice that it is damaged, please follow the steps below to allow us to resolve this problem quickly:
 

1. Send us an email atinfo@bijouteriedelmaire.com including a clear photo of the broken product. This will help us assess the extent of the damage.
    

2. You also have the option of using our contact form available on our website. Be sure to provide as much detail as possible and attach the photo of the damaged product.
    

Our Customer Service is committed to examining your situation as quickly as possible. We will do our best to resolve the problem efficiently and provide you with a suitable solution.
 

We understand that these situations can be disappointing, and we appreciate your cooperation in allowing us to quickly resolve any issues with your order.

Please do not hesitate to contact us if you have any further questions or concerns. Please choose [your business name] for your unique creations.